Q.How close to the tour departure can I make a reservation?
A.We require you to make a reservation at least three days in advance of tour departure so that we have the ability to ensure that all of the arrangements are confirmed, finalized, and communicated.
Q.What do shore excursions include?
A.Shore excursions include transportation according to the itinerary, meals if mentioned, refreshments, guides, and entrance fees as indicated in the individual tour descriptions.
Q.What should I wear?
A.While the specific recommended attire is described in the individual tour descriptions, travelers should always wear comfortable shoes and use sunscreen, a sun hat and sunglasses in locations with ample sun.
Q.Where do I go to start my tour?
A.Your booking confirmation will contain clear instructions on where and when to go to start each of your tours. It will also include instructions on what to do in the very unlikely event that you encounter difficulties in meeting up with your guide.
Q.What is your cancellation policy?
A.With very few exceptions, you can cancel a tour up to 14 days in advance of tour departure, if you would like to cancel a tour, simply give us a call during regular business hours, and we will be happy to assist you.
Q.Am I expected to tip the Guide/Driver?
A.Extending a gratuity to your guide or driver is strictly optional but greatly appreciated by those guiding you through your tour.
Q.How do I make changes to my tour reservations?
A.If you need to make changes to your reservation or to cancel a tour, please contact one of our shore excursion experts 24/7 and they will be happy to assist you.
A.We require you to make a reservation at least three days in advance of tour departure so that we have the ability to ensure that all of the arrangements are confirmed, finalized, and communicated.
Q.What do shore excursions include?
A.Shore excursions include transportation according to the itinerary, meals if mentioned, refreshments, guides, and entrance fees as indicated in the individual tour descriptions.
Q.What should I wear?
A.While the specific recommended attire is described in the individual tour descriptions, travelers should always wear comfortable shoes and use sunscreen, a sun hat and sunglasses in locations with ample sun.
Q.Where do I go to start my tour?
A.Your booking confirmation will contain clear instructions on where and when to go to start each of your tours. It will also include instructions on what to do in the very unlikely event that you encounter difficulties in meeting up with your guide.
Q.What is your cancellation policy?
A.With very few exceptions, you can cancel a tour up to 14 days in advance of tour departure, if you would like to cancel a tour, simply give us a call during regular business hours, and we will be happy to assist you.
Q.Am I expected to tip the Guide/Driver?
A.Extending a gratuity to your guide or driver is strictly optional but greatly appreciated by those guiding you through your tour.
Q.How do I make changes to my tour reservations?
A.If you need to make changes to your reservation or to cancel a tour, please contact one of our shore excursion experts 24/7 and they will be happy to assist you.
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